Q1: Do you offer OEM or ODM?
RE: OEM and ODM service with customers is available,various choice as below:
1) We can provide you with our present products with your own label;
2) We can modify our products as your request;
3) We can even develop totally new products based on your design;
Q2: How long for the delivery time?
RE: 3 to 5 working days for samples, massive orders is within 10-15 working days according to the quantity.30 days for customized products with opening new mold.Urgent delivery time requirement is available,we will try our best to help you.
Q3: Does Dualrays have the ability to do independence and development ?
RE: Our engineer department have 12 people. We have the research and development capability. We also collect regularly each customer feedback. We have product improvement and new product development.
Q4.What’s the fire rating categories ?
RE: VO-Burning stops within 10 seconds on vertical specimen; drips of particles allowed as long as they are not inflamed.
HB-Slow burning on a horizonal specimen’s burning rate <76mm /min thickness <3mm or burning stops before 100mm.
TP(b)-Slow burning rate <50mm / min for thickness <3mm.
TP(a)-Self extinguishes and flaming and afterglow should not exceed 5 seconds once source the source of flame is removed.
Q5.Could i tell you what’s LED driver ?
RE: An electronic circuit that converts input power into a current source -a source in which current ramains constant despite fluctuations in voltage fluctuations ,overvoltages, and voltage spikes.
Q6.What’s Power factor ?
RE: The active power divided by the apparent power (i.e product of the rms input voltage and rms input current of a driver.)
